The last two years posed a global challenge to the healthcare sector due to the COVID-19 pandemic. The healthcare industry went through a whirlwind while attempting to operate effortlessly and utilize resources to their maximum potential.
Technology played a critical role in helping the healthcare industry operate without difficulties. The industry relied heavily on technology for vaccine trials, COVID-19 testing appointments and other tasks. Thankfully, the growing interest in telehealth allowed constant communication between healthcare professionals and patients. Almost 88 percent of Americans want to continue using telehealth for non-urgent consultations after COVID-19 has passed.
Here are some ways that patients have received medical help in the era of social distancing through technology.
Automated Communication Solution
The pandemic made it challenging to visit any place without an appointment. Although some doctors were seeing patients in-office, some preferred to communicate virtually. However, this did not change office hours, leaving patients with no help after offices closed. Fortunately, patients can use a doctor answering system, an automated communication solution that directs calls to professionals any time of the day.
The automated answering system allows patients to contact on-call physicians and receive their medical queries. The system offers speedy service and fast responses, reducing patient stress and helping them feel prioritized.
Mobile Health Apps
Mobile health apps can improve patient care in many ways, from access to medical information to refill reminders. These apps can help patients stay healthy with the tip of their fingers. Mobile health apps are not a substitute for regular doctor visits, but they can help patients keep track of their health and medication.
Although each user is likely to have different reasons for using health apps, many use them to reach their goals.
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Apps that help you log your food and exercise are efficient motivators for many people. A study found that the ability to customize health care at relatively low costs plays a vital role in using the technology.
Virtual Medical Appointments
Although virtual medical appointments aren’t suitable for every medical problem, they have been helpful in many cases. Communicating with a doctor in the comfort of your home allows you to share your concerns without any risks.
Your doctor will recommend a phone or video call, depending on your health concern. Attending a doctor’s appointment virtually saves you travel costs and allows you to share your thoughts in a comfortable environment. Technology has streamlined this process through several application innovations and ease of access.
The ability to receive a prescription without meeting your doctor can save you some time. Prescription automation helps patients fill their prescriptions quickly and helps the healthcare sector. When pharmacies adopt automation, they can use a robotic system to reduce medication dispensing errors and free up pharmacy resources.
Prescription automation allows for smoother distribution of medicine, saving time for all the people involved in the process. If patients have any concerns about their medication or need any adjustments, they can still speak to the doctor and ask for a new prescription if necessary.
Virtual care has been a significant component of many lives since the pandemic’s beginning. Thanks to the resources available, the industry continues to thrive.