In the jewelry industry, it often feels that the market is oversaturated with chain stores pushing the same cookie-cutter necklaces, earrings, and engagement rings. Lack of attention to detail and impersonal customer service is common at these big-name stores. Separating themselves from both chain stores and other small-business jewelry stores is Happy Jewelers in Fullerton, California. Not only will they design a one-of-a-kind piece of jewelry for you, but they will treat you like family throughout the entire process.
“We aren’t a chain, so we focus on quality versus quantity,” Happy Jewelers co-owner Gabe Arik states. A family-owned and operated jewelry store, Happy Jewelers, is run by the Arik brothers, Gabe and Danny. Together, the brothers put a premium on unique and personalized designs along with excellent customer service. While they have developed their own business models, some of their core values and ethics were inherited from their father.
Isa Arik, the father to Happy Jewelers owners Gabe and Danny, is a jeweler himself and started his craft in the early 1970s. With his sons looking on, Isa grew his business on the grounds of determination and unmatched customer satisfaction, always leaving his customers with a smile on their faces. Moving to America in the 1990s, little did Isa know that his sons would carry on the family tradition and become business owners in the jewelry industry themselves.
“Although much has changed over the years,” Gabe Arik remarks, “our basic philosophy has not.” “We continue the family tradition of providing the same superb quality, customer service, value, and level of care.”
In order to assure the implementation of these core values in their business interactions, Happy Jewelers and the Arik brothers have opted for the most autonomy possible. In order to do so, the brothers own a manufacturing facility that allows them to oversee nearly every step of the process, from design to production to delivery. Putting premiums on timeliness and personalization, the Arik brothers have elevated the Happy Jewelers business to the top of the Southern California Jewelry industry and are making waves across the nation.
The high-quality products and services offered by Happy Jewelers have even made their way into professional sports and Hollywood. Some of the high-profile names that have purchased custom pieces from Happy Jewelers include Chicago Cubs outfielder Joc Pederson, country music stars Jon Pardi, and Washington Football Team defensive end Chase Young. However, even with these celebrities as clientele, the Arik brothers operate in such a manner that no one client is given priority over another, as all who come to them for jewelry receive the same impeccable, unparalleled customer service.