Organizations must remain alert to threats on several fronts. Today, we are experiencing everything from cyber-attacks to workplace violence to natural disasters and public health emergencies like COVID-19. Thus, keeping on top of everything has become nearly impossible without critical event management (CEM) software.
CEM technology is used across sectors including hospitals, government, IT security, and operations. Regardless of the size and vertical of the business, a CEM technology is ideal for businesses that are looking to optimize their incident response and emergency management. A CEM platform helps organizations to create an integrated and cross-functional response to all hazards.
Why Do Businesses Use CEM Software?
With CEM software, your security team can detect incidents before they become a full-blown crisis. Using AI, risk intelligence monitors tens of thousands of data sources and filters out unwanted information to identify only those threats that pose a risk to your people, places, and assets.
In a CEM platform, risk intelligence is paired with critical communication capabilities so that teams can rapidly notify all their stakeholders about the risk. Leading to a faster response to these potential threats and attacks. CEM’s audit trail enables your analysts to evaluate the responses taken and improve future incident response plans based on the lessons learned.
Businesses of all sizes, including startups, medium-sized businesses, and large enterprises, must have a crisis management plan in place to ensure they are prepared for any unplanned event that could lead to long-term damage.
Here are some major reasons why you need CEM software to execute your emergency plans.
- Helps you identify the potential threats and prepare for crises to increase the efficiency of your security teams.
- Maintain a positive reputation amongst customers, competitors, and industry leaders during and after a crisis.
- Enhances the safety, health, and well-being of your employees and customers.
- As an employer and company, you’ll have peace of mind, no matter what may happen.
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- Productivity can be increased during and after crises. Throughout a crisis, everyone will be aware of their roles and functions, so there are fewer downtimes, greater action, and a quicker resolution.
Healthcare
Crisis event management is one of the significant aspects across all healthcare companies and hospitals. CEM software helps them deal with adverse events and crises to support its dynamic nature.
Hospitals are more vulnerable than other organizations in the context of crisis event management. With increasing advancements in the health sector, the growing population, as well as potential health threats, are predicted and it is necessary to organize a plan for those health crises. This implies that a coordinated and effective operation action plan has to be imposed as it involves the safety of the human factor.
IT Security and OPS
The workloads of software development and information technology are becoming more complex. Managing threats and disasters from every angle can be made easier with a CEM Platform. When it comes to emergency preparedness, the IT team utilizes a powerful critical event management platform to ensure business continuity and coordinate critical communications.
Be it cyber-attacks, data breaches, or any potential threats, the IT team will be able to successfully navigate and respond quickly to each phase of the critical events while saving time, resources, and effort.
Government
The public perception of a government agency can be ruined or enhanced by dealing with public health issues, natural disasters, acts of terror, or scandals. Many possible crises can occur in a government. Trying to prevent these types of events is ideal, but it is not always possible. To handle a crisis before it occurs, it is best to implement a CEM platform and make a solid emergency plan.
Coordinating government departments is essential to managing a crisis. CEM software can ensure the departments are productive and act faster before and during the crisis to reduce the consequences. This is possible only with the right data at the right time.
In the event of a crisis, it is imperative that communication methods are in place across the organization, and that everyone is aware of what is going on. CEM platform can completely transform emergency planning for companies and people to save time and drive resolutions.
Post COVID-19 pandemic many more organizations are working from home, security teams looking for emergency preparedness to be robust. CEM platform is an ideal solution for businesses to maintain operations before, during, and after an emergency. A CEM platform can benefit your organization in many ways.
Choosing a CEM platform for your Business
When choosing a CEM platform, look for technology that is scalable, mobile-ready, flexible, and powered by AI. You will need advanced features to stay ahead of your potential threats and crises. Choosing the right provider is equally important.
Select a CEM technology partner with experience working with customers in your industry. A threat’s impact varies from one industry to another. Always go for a provider who knows your organization and will be better able to assist when your company faces a crisis.
Zapoj is an end-to-end critical event management platform that can shield your business continuity and expand your emergency preparedness. Take advantage of response automation and security on the cloud.
Do you want to reduce your organization’s risk and combat threats? Get a demo today!
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